Hotjar is behaviour analytics and provides insights on product experience that helps you empathize and understand your users and get their feedback through tools like heatmaps, session recordings, and surveys.

Many companies use Hotjar with 10-50 employees and 1-10 million dollars in revenue.

Who uses hotjar?

fabfitfun: traffic : High

SAAS Software for Training, Customer Support & More traffic: very High

People for the Ethical Treatment of Animals (PETA) traffic: very High

Comparing hotjar vs various web analytics:

Hotjar vs google analytics

Hotjar:

• Smart score: 9.6
• User Satisfaction: 98%
• Pricing: starting from $29
• Fewer features when compared to google analytics
• We can know various things like heat maps etc

Google analytics:

• Smart score: 8.7
• User Satisfaction: 99%
• Pricing: Free
• More features when compared to hotjar
• We cannot know the user data as its anonymous in google analytics

Hotjar vs Fresh works CRM:

Hotjar

• Smart score: 9.6
• User Satisfaction: 98%
• Pricing: starting from $29
• We can know various things like heat maps etc
• 24/7 live support

Fresh works CRM

• Smart score: 9.7
• User Satisfaction: 95%
• Pricing: starting from $19
• 24/5 support

Google Analytics is ideal for bootstrapping agencies and those that only require primary data and analytics. You will be able to track goals like conversions and sales etc.

However, businesses that require heatmaps, visitor recording, and in-depth behavioural information can use hotjar.

Both the analytics are better in their way, and we can use them according to our necessities.

Most of the web development companies in Chennai around India use analytics tools to acquire users traffic and user behaviour to make better decisions.